Privacy Policy

Effective Date: June 27, 2026

At Middleton Mode, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how MIDDLETON MODE LTD collects, uses, stores, and protects personal information when you visit middletonmode.com, browse our products, create an account, place an order, or contact our customer support team.

We handle personal information responsibly and in accordance with applicable UK data protection requirements.

1. Company Information

This Privacy Policy applies to:

Company Name:
MIDDLETON MODE LTD

Website:
middletonmode.com

Business Address:
30 Hall Street
Wednesbury
West Midlands
United Kingdom
WS10 8NW

Email:
payment@middletonmode.com

Phone:
+44 7309066736

2. Information We Collect

To provide our services and improve your shopping experience, we may collect different types of information.

Information Provided By Customers

When you place an order, contact us, or use our website services, we may collect:

• Full name;

• Email address;

• Telephone number;

• Billing details;

• Delivery address;

• Order information;

• Customer enquiries and communications.

Payment Information

Payments made through our website are processed by secure third-party payment providers.

For security reasons:

• We do not store complete payment card information;

• Payment details are handled by authorised payment processors;

• Transaction information is protected through appropriate security measures.

Automatically Collected Information

When you visit middletonmode.com, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Device information;

• Website interaction data;

• Pages visited;

• Access times.

This information helps us maintain website performance and improve customer experience.

3. How We Use Personal Information

We may use collected information for the following purposes:

Processing Orders

Including:

• Confirming purchases;

• Processing payments;

• Arranging delivery;

• Managing returns and refunds;

• Providing order updates.

Customer Support

Information may be used to:

• Respond to enquiries;

• Provide assistance;

• Resolve customer issues.

Website Improvement

We may use information to:

• Improve website functionality;

• Understand customer preferences;

• Enhance products and services;

• Improve shopping experiences.

Security Protection

Information may be used to:

• Detect suspicious activities;

• Prevent fraud;

• Protect website security.

4. Legal Basis For Processing Information

We process personal information based on applicable legal grounds, including:

Contractual Requirements

To provide products and services requested by customers.

Legitimate Interests

To operate our business, improve services, and maintain website security.

Legal Obligations

To comply with applicable laws and regulations.

Customer Consent

Where customers have provided permission for specific uses of information.

5. Sharing Personal Information

MIDDLETON MODE LTD does not sell, rent, or trade customer personal information.

We may share necessary information with trusted service providers, including:

Payment Providers

To securely process customer transactions.

Delivery Partners

To prepare and deliver customer orders.

Website Service Providers

For hosting, security, analytics, and technical support.

Legal Authorities

Where disclosure is required by law or necessary to protect legal rights.

6. Cookies And Tracking Technologies

Our website uses cookies and similar technologies to provide a better shopping experience.

Cookies may help us:

• Remember shopping preferences;

• Support website functions;

• Improve website performance;

• Understand visitor behaviour.

For more information, please review our Cookie Policy.

7. Data Storage And Retention

We retain personal information only for as long as necessary to:

• Complete transactions;

• Provide customer services;

• Maintain business records;

• Meet legal obligations;

• Resolve disputes.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Data Security

We take reasonable steps to protect personal information against:

• Unauthorised access;

• Loss;

• Misuse;

• Unauthorised disclosure.

While we use appropriate security measures, no internet transmission can be guaranteed to be completely secure.

9. Your Privacy Rights

Under applicable UK data protection laws, you may have the right to:

• Request access to your personal information;

• Correct inaccurate information;

• Request deletion of personal data;

• Object to certain processing activities;

• Request restrictions on how information is used.

To exercise these rights, please contact us using the details provided below.

10. Marketing Communications

If you choose to receive marketing communications from Middleton Mode, we may send information about:

• New collections;

• Product updates;

• Promotions;

• Store announcements.

You can unsubscribe from marketing communications at any time.

11. Children’s Privacy

middletonmode.com is intended for general audiences.

We do not knowingly collect personal information from children without appropriate consent.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security policies of external websites.

Customers should review third-party privacy policies before providing personal information.

13. Updates To This Privacy Policy

We may update this Privacy Policy from time to time due to:

• Changes in our services;

• Website improvements;

• Legal requirements.

Any updates will be published on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

MIDDLETON MODE LTD

30 Hall Street
Wednesbury
West Midlands
United Kingdom
WS10 8NW

Email:
payment@middletonmode.com

Phone:
+44 7309066736

Website:
middletonmode.com

Thank you for trusting Middleton Mode.

We are committed to protecting your privacy and providing a secure online shopping experience.

© 2026 MIDDLETON MODE LTD. All Rights Reserved.