Shipping Policy

Effective Date: June 27, 2026

At Middleton Mode, we aim to provide a clear and reliable delivery experience for every customer.

This Shipping Policy explains how orders placed through middletonmode.com are processed, shipped, and delivered.

We are committed to keeping customers informed throughout the entire delivery process.


1. Company Information

This Shipping Policy applies to purchases made from:

Company Name:
MIDDLETON MODE LTD

Website:
middletonmode.com

Business Address:
30 Hall Street
Wednesbury
West Midlands
United Kingdom
WS10 8NW

Email:
payment@middletonmode.com

Phone:
+44 7309066736


2. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team will begin preparing your items.

Standard processing time:

1–3 business days

During processing, we will:

  • Review order information;

  • Prepare purchased products;

  • Complete packaging;

  • Arrange shipment.

Orders are processed during business days only.

Processing times may be extended during:

  • Weekends;

  • Public holidays;

  • Seasonal periods;

  • High order volumes.


3. Estimated Delivery Times

After dispatch, estimated delivery times are:

Standard Delivery:
5–12 business days

Delivery estimates begin once your order has been shipped.

Delivery times may vary depending on:

  • Shipping destination;

  • Courier operations;

  • Weather conditions;

  • Public holidays;

  • Customs procedures;

  • Other circumstances outside our control.


4. Shipping Confirmation

Once your order has been dispatched, a shipping confirmation email will be sent to the email address provided during checkout.

Where tracking information is available, it will be included in your shipping confirmation.

Please allow time for tracking information to update after shipment.


5. Delivery Address Requirements

Customers are responsible for ensuring that all delivery information provided during checkout is accurate.

Please check:

  • Full name;

  • Street address;

  • City;

  • Postal code;

  • Contact information.

MIDDLETON MODE LTD is not responsible for delays caused by incorrect or incomplete delivery details provided by customers.


6. International Shipping

Depending on product availability and shipping arrangements, we may provide delivery services to selected locations outside the UK.

International deliveries may be affected by:

  • Local customs procedures;

  • Import regulations;

  • Carrier processing times.

Any customs duties, taxes, or additional charges required by local authorities are the responsibility of the customer unless otherwise stated.


7. Tracking Information

Where tracking is available, customers will receive shipment details after dispatch.

Please note:

  • Tracking updates may require additional processing time;

  • Carrier systems determine tracking updates;

  • Some delivery methods may not provide full tracking information.


8. Delayed Orders

While we aim to deliver orders within estimated timeframes, delays may occasionally occur.

Possible reasons include:

  • Courier delays;

  • Increased shipping demand;

  • Weather disruptions;

  • Transportation issues;

  • Customs processing.

If your order has exceeded the expected delivery timeframe, please contact our customer support team.

We will review the available information and assist where possible.


9. Lost Or Missing Packages

If your package appears to be missing or has not arrived, please contact us with:

  • Order number;

  • Customer name;

  • Delivery details;

  • Any relevant tracking information.

We will assist in reviewing the delivery status.


10. Damaged Or Incorrect Deliveries

If you receive:

  • A damaged product;

  • An incorrect item;

  • A missing product;

please contact us as soon as possible.

Please provide:

  • Order information;

  • Description of the issue;

  • Supporting images where applicable.

Our team will review your request and provide an appropriate solution.


11. Contact Us

For questions regarding shipping or delivery, please contact:

MIDDLETON MODE LTD

30 Hall Street
Wednesbury
West Midlands
United Kingdom
WS10 8NW

Email:
payment@middletonmode.com

Phone:
+44 7309066736

Website:
middletonmode.com


Thank you for choosing Middleton Mode.

We appreciate your trust and are committed to providing a smooth, transparent, and dependable delivery experience.

© 2026 MIDDLETON MODE LTD. All Rights Reserved.

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